1 · Run self-test
- Settings → Diagnostics → „Start self-test"
- Hypnotika checks: audio output (sine wave), mic permission & level, VAD loads, Essentia.js (key detection) initializes, SoundTouchJS (pitch shift) loads, localStorage R/W, bundle resources available
- Result: ✓ per test or red ✗ with error message
2 · Export diagnostic report
- Settings → Diagnostics → „Create diagnostic report"
- Optional: brief description of your problem
- Preview shows what will be in the report
- „Save report" → file picker → saves as
.txt - Email the file to support@deutsche-hypnose-online.de
3 · What's in the report
- App version + build stamp
- Electron and Chromium versions
- OS (Windows 11 build, etc.) + architecture
- Self-test results
- Last 50 engine events (anonymized)
- Settings snapshot (crossfade-sec, quantize-bars etc.)
- Track count + analysis status
- Active audio device names
- Browser language
4 · What's NOT in the report
- ❌ Audio data or track contents
- ❌ Full license code (only first 6 chars for ID)
- ❌ Email address, IP, client data
You can open the file in any text editor before sending — it's plain text.
5 · Console logs for live diagnosis
- In the app: Ctrl+Shift+I opens DevTools
- Console tab
- Reproduce the bug
- Copy lines starting with
engine.or[Hypnotika] - Paste into support email with description of expected vs. actual behavior
Related: Troubleshooting · Contact support